Avacon Natur is a leading energy services provider that offers eco-friendly energy solutions. Earlier, the company used expensive solutions to model customers’ life cycles. However, it turned to Microsoft D365 solutions to revolutionize its processes and address pain points.

This eBook discusses how Microsoft’s integrated solutions helped Avacon Natur to offer highly sustainable and superior energy management solutions by leveraging the potential of D365 solutions.

D365 solutions did not just help them streamline their customer lifestyle management; they have optimized their various processes, improved data consistency, and enhanced team collaboration across multiple subsidiaries. They use various D365 modules, such as Marketing, Sales, Customer Service, Field Service, and Project Service Automation.

D365 solutions have helped Avalon Natur in many ways, from efficient maintenance and scheduling of processes to effective resource utilization and data security regulation compliance. This case study showcases how D365 solutions can help the energy sector drive growth and excellence while offering sustainable energy solutions through automated processes and better collaboration across various teams.