Explore how Zurich Insurance Group leveraged Microsoft Dynamics 365 to revolutionize customer engagement across its global business units. Discover how Zurich’s BUs in Switzerland, Germany, and Brazil optimized processes and personalized customer experiences using Dynamics 365 Marketing, Sales, and Customer Service. 

Learn how these solutions empowered Zurich’s BUs to enhance lead quality, streamline data management, and drive effective customer communication strategies. 

Dive into real-world examples showcasing the impact of Dynamics 365 on event management, sales efficiency, and customer service across diverse markets, reinforcing Zurich’s commitment to customer-centric innovation.