Belimo Enhances Customer Strategy with Dynamics 365 : Customer Stories eBook
Belimo is a leading field service provider with a global footprint. The company was looking for a CRM solution that could help improve its processes and operations while building enticing customer relationships. They approached DynaTech, and we recommended that they switch to the Dynamics 365 CRM suite, as they need it.
After the implementation, the company was in full swing managing its on-demand field service operations. It was able to understand and evolve with industry expectations while improving customer experiences through remote assistance from its employees.
With interoperability with Microsoft Teams, they improved internal communication among teams. Furthermore, by integrating D365 CRM with SAP, they improved and streamlined their workflows and built long-lasting customer relationships.